Livianna, LLC DBA The Spa On Phillips values your privacy and is committed to protecting the information you share with us. This Privacy Policy is intended to provide clarity around how we collect, use, and safeguard information when you visit our website or make use of our online services. It reflects our commitment not only to meet, but to exceed, expected standards of privacy and care.
We may update this Policy from time to time. We encourage you to revisit this page periodically to remain informed. By using www.thespaonphillips.com, you acknowledge and agree to the practices outlined within this Policy.
Information We Collect
You always have the choice of whether to share personal information with us. However, certain services may require it.
Information we may collect includes:
- Voluntarily provided information, such as your name, address, email, and payment details when booking services or making purchases
- Automatically collected information, including cookies, browser data, and usage patterns to improve your experience
- General demographic information, which may help us better understand and serve our guests
How Your Information Is Used
Your information is used thoughtfully and with purpose, including:
- To provide and manage the services you request
- To improve our offerings and overall guest experience
- To communicate with you regarding appointments, updates, or relevant offerings (with your consent)
- To better understand preferences and enhance personalization
Information Sharing
We only share information when necessary, including:
- To fulfill services you have requested
- When required by law or legal process
- With trusted partners or auditors who maintain strict confidentiality
- To protect the integrity, safety, and operations of our business
Data Retention
We retain personal information only as long as necessary to provide services, meet legal obligations, and maintain appropriate records.
Retention is determined based on relevance, legal requirements, and our responsibility to maintain accurate service history.
Non-Marketing Communication
At times, we may contact you for important non-marketing purposes, such as appointment reminders, service updates, or account-related information.
Children’s Privacy
Our website and services are not intended for children under the age of 13, and we do not knowingly collect personal information from individuals in this age group.
If such information is identified, it will be promptly removed or handled with verified parental consent.
Opt-Out & Communication Preferences
You may opt out of email communications at any time by contacting us at info@thespaonphillips.com. For third-party communications, please refer to the respective provider’s policies.
External Links
Our website may include links to other websites. We are not responsible for the privacy practices of external sites and encourage you to review their policies independently.
Security
We take appropriate measures to protect your information, both online and offline.
Sensitive information, such as payment details, is encrypted and transmitted securely. Access to personal data is limited to authorized personnel who require it to perform their responsibilities.
Our systems are maintained in secure environments to prevent unauthorized access, loss, or misuse.
Acceptance of Terms
By using our website, you acknowledge and accept the terms of this Privacy Policy. Continued use following any updates indicates your acceptance of those changes.
Contact Us
If you have any questions regarding this Privacy Policy, please contact us:
Email: info@thespaonphillips.com
Phone: 605.361.2600
Mailing Address: Livianna, LLC DBA The Spa On Phillips, 224 N. Phillips Ave #110, Sioux Falls, South Dakota 57104